77da Privacy Policy

77da ("we", "our", "platform") provides a safe and reliable online betting and casino service for users in Bangladesh. When you use our website, you provide certain personal information — and we handle that information with the highest level of responsibility.

This privacy policy explains what types of information we collect, why we collect it, how we use it, and what steps we take to protect your information. By using 77da's services you are agreeing to this privacy policy. If you do not agree with any part of this policy, please stop using our services and contact us at [email protected].

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We collect the following types of information to operate our services properly and to give you the best experience:

1.1 Identity Information

• Full name
• Date of birth (for age verification — only persons aged 21 or above may register)
• National ID number or other government-issued identity document details (when identity verification is required)
• Current address

1.2 Contact Information

• Email address
• Mobile number (linked to bKash, Nagad, or Rocket transactions)

1.3 Financial Information

• Payment method details — bKash, Nagad, Rocket, Upay, or bank account information
• Deposit and withdrawal transaction history
• Wallet balance and bonus history

1.4 Gaming Activity Information

• Your betting history and preferred game categories
• Session duration and activity patterns
• Bonus usage records

1.5 Technical Information

• IP address and device identifier information
• Browser type and operating system
• Cookie and session data
• Log files and site usage statistics

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We collect your information in the following ways:

• Directly provided: Information you provide directly during registration, login, or when filling out forms.
• Automatic collection: Information collected automatically from your device through cookies, web beacons, and log files.
• Payment processing: Information received from payment gateways when completing financial transactions.
• Third-party verification: Information received from authorized third parties for identity verification or fraud prevention.

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77da uses your information for the following purposes:

3.1 Service Operations

• Creating, verifying, and managing your account
• Processing deposits, withdrawals, and bonuses
• Managing and confirming gaming activity

3.2 Security and Compliance

• Detecting and preventing fraud, money laundering, and unauthorized access
• Ensuring age verification (21+ policy)
• Implementing responsible gaming policies
• Meeting legal obligations

3.3 Customer Support

• Resolving your complaints and questions
• Providing 24/7 live chat support in Bengali
• Sending important service-related notifications

3.4 Service Improvement

• Analyzing and improving the user experience
• Introducing new games and services (only with your consent)
• Resolving technical issues and ensuring site performance

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77da does not sell your personal information to third parties. However, in certain circumstances we may share information with authorized parties:

4.1 Service Provider Partners

We engage trusted third parties for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical infrastructure management. These parties may only use information for specified purposes and are required to comply with our privacy standards.

4.2 Legal Requirements

Information may be provided to authorities in response to court orders, government investigations, or legal obligations. In such cases we provide only the minimum necessary information.

4.3 Security and Fraud Prevention

Information may be exchanged with industry security partners to detect fraud, money laundering, or cyberattacks.

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5.1 Retention Period

We retain your information for as long as your account is active or as needed to provide services. After an account is closed, certain information may be retained for a defined period for legal, regulatory, or dispute resolution purposes.

5.2 Security Measures

77da applies industry-standard security measures to protect your information:

• SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Firewall Protection: Robust firewall systems are in place to prevent unauthorized access.
• Two-Factor Authentication: An option to add an extra layer of security to your account.
• Regular Security Audits: Regular audits are conducted to identify and address system vulnerabilities.
• Access Controls: Only authorized staff may access sensitive information.

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77da uses cookies and similar technologies to improve your browsing experience and ensure the functionality of our services.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the basic operation of the site — these cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect site usage statistics to help improve our services.
• Security Cookies: Used to detect fraud and keep user sessions secure.

6.2 Cookie Controls

You can manage cookies through your browser settings. Please note that disabling essential cookies may prevent some important site functions from working properly.

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77da ensures the following rights for our users:

• Right of Access: You may request a copy of the personal information we hold about you.
• Right to Rectification: If any of your information is incorrect, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though it may not be possible to delete all information if it is needed to meet legal obligations.
• Right to Object to Processing: You may object to the use of your information for specific purposes.
• Right to Data Portability: You may request your information in a structured, readable format.
• Right to Withdraw Consent: Where information is processed on the basis of consent, you may withdraw that consent at any time.

To exercise these rights, contact us at [email protected].

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77da's services are intended only for persons aged 21 or above. We do not knowingly collect any personal information from minors. If we become aware that a minor is using our services or has provided information, that account will be closed immediately and the associated information will be deleted.

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Our platform may integrate third-party technologies including game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft. These parties follow their own privacy policies. 77da is not responsible for their data collection and usage practices. We recommend that you read the privacy policies of those parties directly.

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77da reserves the right to update this privacy policy at any time. If any significant changes are made, we will notify you by email to your registered address or via a notice on the site. Continued use of the service after changes are made will be considered acceptance of the updated policy.

The "Last Updated" date shown at the top of this page always indicates the most recently revised version.

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If you have any questions or concerns about this privacy policy, or if you have any requests regarding your information, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

We will do our best to respond to your request as quickly as possible.